|CRM Software Product: CRM-Express Live|
Why CRM-Express Live?
Why should you invest in a web/intranet based CRM solution and why should you consider CRM-Express Live?
Mobility and Anywhere Access
CRM-Express Live can be operated with various operating systems from anywhere through the internet or local area network with a browser. There are two modes to access it - Through a frames capable browser from a pc or laptop or by accessing the smaller text interface from an internet capable cell phone.
Fast and easy installation and deployment
Only one installation is required on a Windows Operating System server running IIS5 or later. Users will access the system from various operating systems through the internet or local area network with a browser.
Fast and easy administration
Users can easily be added or removed by the administrator through a browser. User Rights to specific areas can easily be added or removed by the administrator.
Flexible and easy to use
CRM-Express Live was designed to be easy to operate. The administrator can set users only to specific areas of the program and only the applicable sections will be shown to the user.
Fast access and operation
CRM-Express Live was designed to be fast to learn and operate. Much time was spent to source a fast reliable database and to make screens easy to read and operate. CRM-Express Live outperforms all CRM Software programs that we know of.
Fast and easy upgrading
Only one program has to be upgraded when a new version is released. The upgrade time required would depend on the speed of the machine and the volume of data. A typical upgrade would only take a few minutes.
Fast and easy data backup
The data is stored centrally on the server and only have to back up data from one machine.
No synchronization required
Users always access the latest data in real time from the server so you never have to synchronize between machines.
Safe and secure
Access to the system is controlled by the administrator who gives rights to users to only access specific areas of the program. The program can be behind a firewall and is only accessed by authenticated users.
Any operating system access
Users can access the system through most modern browsers using any operating system. Only the server must run a Windows Operating System with IIS5 or later.
Sample Screen Shots
Here are a couple of sample screen shots of CRM-Express Live.
My Work day - Basic
My Work day - Additional
Most browsers are supported
Most modern browsers like Internet Explorer 6 (and later), Chrome, Firefox, Opera, Safari, etc. can access the program through the local area network or internet. Any new generation mobile phone capable of browsing on the internet can also be used. New generation devices like the Apple IPad and Sumsung Galaxy Pad can also be used for access.
Any internet capable cell phone access
There is a text interface with lower functionality to accommodate internet capable cell phones or handhelds with limited browing capability.
Full control over your data
You decide where your data is stored. You can store your data on your intranet or on a remote server at your ISP. We do not host your data, you do.
Software as a service has its benefits but also its drawbacks. What happens if you cannot afford to pay for the service in the next year or if something happens to your software service provider? Your business can come to a grinding halt when critical application software like CRM cease to function.
With CRM-Express Live you can keep your business running if you have an off-site software and data backup. You purchase a software license that does not force you to pay for it recurrently. There is a yearly maintenance fee in case you need support and software updates but you are not forced to pay it. The software will not stop working if you don’t opt for the maintenance fee.
Lower administration cost
Only one program has to be administered and maintained. The user administration section was designed to quickly and easily provide rights for users to specific areas.
Lower maintenance cost
There is a maintenance/support fee of one third of the original user fee if you need support and software upgrades for the year after original purchase. You do not need to purchase it if you do not want updates or support.
Lower cost of ownership
The program is inexpensive compared to other CRM offerings and you can start with only one user and add more as your requirements grow. The cost per user is a once off fee. The lower software cost, lower training cost, lower administration cost, lower maintenance cost and lower hardware requirements can result in huge savings.