| CRM-Express comes in the following
editions |
|

Standard Edition
This is a single user edition meant for 1 user.
This edition can synchronize between 2 computers. |

eSales Edition
This is a single user edition meant for 1 user.
This edition can synchronize between 2 computers. |

Professional Edition
This is a multi user edition meant for 1 or more users.
This edition can share databases on a network on more than 1
computer.It can also function as a single
user program
|
| Standard Features and Tools - Some
options are only in specific editions of CRM-Express |
|
One Communication Center which supports
Multiple Communication Methods
Communicate via Email, Fax and SMS. Store communicated
messages by contact for easy retrieval. |
SMS management
Send and receive SMS messages with Templates and Mail-Merge.
|
DTP Editor
Design email, newsletters, forms, templates, etc.
|
Import/Export
Import from Outlook Express, Outlook, Act, CSV, XML,
V-Cards, etc. Export to XML, Html, Word, Excel, PDF,
V-Cards, etc. |
|
Sales Order Management
Create quotes, orders, invoices, view sales reports,
etc. Creates invoices in PDF format for easy email. |
Mailing List Management
Automate Subscription Sign-Ups, Mass Mail with Mail-Merge,
etc. |
Meeting Planner
Plan meetings with scheduler, reminders and calendar
support |
Time Management
Time management with "my work day" display, notebook,calendar,
etc. |
Allocation to contact
Allocate emails, sms, Faxes and other documents to the
relevant account. |
|
Easy to use
Menu items can be switched off to only show what you
need. This simplifies the program to make it easier
to learn and use. |
Fax and Call management
Send Faxes, make calls with dial-up and call-timing |
Email Client
Fast, Multi-threaded Email with Templates and Mail merge
for Email Send and Receive |
Reports
Create Sales performance and management reports quickly
and easily |
Personalized Tech Support
Get answers to all your questions via personalized email
for 1 year |
|
|
| Some outstanding features |
|
Address Book
- View and edit all communications with a
contact immediately including emails sent and
received
- Changes made to a contact is immediately
available to all users on the network
- All changes made via synchronization is
immediately available on the network
- Any number of custom fields can be added
- Auto-dial from any contact number
- Communicate via Email, Fax and SMS. Store
communicated messages by contact for easy retrieval.
|
|
Email
- Synchronize email with computers not always
connected to the network
- Advanced set of rules allow you to
- Parse email messages to CSV files
- Auto-add new contacts to email lists
- Auto-remove contacts from email lists
- Auto-reply with templates
- Auto-create new contacts from email
messages
- Share email - email changes are immediately
available to all users
- Manage email lists
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