CRM Software - What is CRM-Software?

Customer relationship Management, eSales and eMarketing Software


According to Wikipedia CRM Software is...

CRM is the philosophy, policy and coordinating strategy connecting different players within an organization so as to coordinate their efforts in creating an overall valuable series of experiences, products and services for the customer.

According to Webopedia CRM Software is...

Short for customer relationship management. CRM entails all aspects of interaction a company has with its customer, whether it be sales or service related. Computerization has changed the way companies are approaching their CRM strategies because it has also changed consumer buying behavior...

The CRM Software implementation of CRM-Express

The crm software implementation of CRM-Express comes in different editions. There is the CRM Software free edition which will be released sometime in May 2008, and the currently available editions namely :

Standard - CRM Software for a single user. This edition and all other editions have built-in synchronization over a network You can use 2 of these to synchronize address books, notes, email, calendar, tasks and orders.

eSales - CRM Software for a single user. It contains the same features as the Standard but with added features like parsing orders to a database.

Professional - CRM software for groups over networks. This contains multi-user address books, notes, email, calendar, tasks and orders, etc

For more information visit CRM Software from CRM-Express
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