CRM Software Product Page from CRM-Express

CRM Software  (Customer Relationship Management) for small to mid-sized businesses
and Contact Management software
  CRM-Express comes in the following editions
Standard Edition

This is a single user edition meant for 1 user.

This edition can synchronize between 2 computers.		 eSales Edition

This is a multi user edition meant for 1 user.

This edition can synchronize between 2 computers.		 eSales Edition

This is a multi user edition meant for 1 or more users.

This edition can share databases on a network on more than 1 computer.
  Standard Features and Tools - Some options are only in specific editions of CRM-Express
One Communication Center which supports Multiple Communication Methods
Communicate via Email, Fax and SMS. Store communicated messages by contact for easy retrieval.

SMS management
Send and receive SMS messages with Templates and Mail-Merge.

DTP Editor
Design email, newsletters, forms, templates, etc.

Import/Export
Import from Outlook Express, Outlook, Act, CSV, XML, V-Cards, etc. Export to XML, Html, Word, Excel, PDF, V-Cards, etc.

Sales Order Management
Create quotes, orders, invoices, view sales reports, etc. Creates invoices in PDF format for easy email.

Mailing List Management
Automate Subscription Sign-Ups, Mass Mail with Mail-Merge, etc.

Meeting Planner
Plan meetings with scheduler, reminders and calendar support

Time Management
Time management with "my work day" display, notebook,calendar, etc.

Allocation to contact
Allocate emails, sms, Faxes and other documents to the relevant account.

Easy to use
Menu items can be switched off to only show what you need. This simplifies the program to make it easier to learn and use.

Fax and Call management
Send Faxes, make calls with dial-up and call-timing

Email Client
Fast, Multi-threaded Email with Templates and Mail merge for Email Send and Receive

Reports
Create Sales performance and management reports quickly and easily

Personalized Tech Support
Get answers to all your questions via personalized email for 1 year
  Some outstanding features
Address Book
  • View and edit all communications with a contact immediately including emails sent and received
  • Changes made to a contact is immediately available to all users on the network
  • All changes made via synchronization is immediately available on the network
  • Any number of custom fields can be added
  • Auto-dial from any contact number
  • Communicate via Email, Fax and SMS. Store communicated messages by contact for easy retrieval.
 
Email
  • Synchronize email with computers not always connected to the network
  • Advanced set of rules allow you to
    • Parse email messages to CSV files
    • Auto-add new contacts to email lists
    • Auto-remove contacts from email lists
    • Auto-reply with templates
    • Auto-create new contacts from email messages
  • Share email - email changes are immediately available to all users
  • Manage email lists
 




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