The exclusion list is a list of contacts who have opted to unsubscribe from your email list. If a contact appears in your unsubscribe list then CRM-Express will not allow email to be send to him. Contacts in the unsubscribe list will
The exclusion list contains only email addresses as shown below
Adding a new exclusion
An exclusion can be added by pressing the New button and typing in the email address
By dragging and dropping an email (from a person who wants to unsubscribe) from the email list;
If you want to add a contact to send to
The text will be in purple and have a line through it indicating that CRM-Express will not send a Email to this email address.