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The exclusion list is a list of contacts who have opted to unsubscribe from your email list. If a contact appears in your unsubscribe list then CRM-Express will not allow email to be send to him. Contacts in the unsubscribe list will

The exclusion list contains only email addresses as shown below


Adding a new exclusion

An exclusion can be added by pressing the New button and typing in the email address


By dragging and dropping an email (from a person who wants to unsubscribe) from the email list;


If you want to add a contact to send to


The text will be in purple and have a line through it indicating that CRM-Express will not send a Email to this email address.